Decisions with context and limits
Management team guide
How to govern data, commercial rules, charges and signals without delegating critical decisions to the system.
- This guide is for
- Management, operations and business owners
- Expected outcome
- Every indicator and rule has a source, an owner and an explicit limit.
Rules and decisions
A recommendation is useful only when the team understands its factors and keeps the final decision.
- 1.1
Approve availability, group, event, private-hire and deposit rules.
- 1.2
Define which indicators are operational, which are hypotheses and what data feeds them.
- 1.3
Review bias, exceptions and outcomes before extending automation.
Payments and providers
The demos show rules, but choose no provider and move no money.
- 2.1
Agree provider, account holder, fees, refunds and reconciliation.
- 2.2
Validate consent, terms, guest communication and dispute handling.
- 2.3
Assign final approval of charges and commercial exceptions to the restaurant.
Governance and continuity
Management must understand what depends on Logic2B and how to continue or exit.
- 3.1
Review access, owners, retention, exports and scope changes.
- 3.2
Agree service and support metrics only when they are part of the proposal.
- 3.3
Keep a tested export and exit procedure with defined timelines and formats.
Working rule
The restaurant owns business decisions and approvals. Logic2B owns only the implementation and service explicitly agreed in the proposal.
Proposal-dependent
