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Logic Reserva guides

A guide for everyone on the team.

Floor, operations, management, ownership and technical teams. Choose your guide to learn how to start and what to prepare.

01Before, during and after service

Floor team guide

How to read service, move a booking and preserve the context the next shift needs.

For
Hosts, bookings, maître d’ and floor team
After reading
The team knows what it can change, what it must record and when to escalate an incident.
Open guide
02Configuration, data and adoption

Management guide

What to prepare to migrate operations, validate rules and hand over a sustainable way of working.

For
Bookings, operations and administration leads
After reading
Implementation starts from reviewed data, named owners and visible acceptance criteria.
Open guide
03Decisions with context and limits

Management team guide

How to govern data, commercial rules, charges and signals without delegating critical decisions to the system.

For
Management, operations and business owners
After reading
Every indicator and rule has a source, an owner and an explicit limit.
Open guide
04Purchase, growth and control

Owner guide

Decisions worth closing before starting: scope, assets, responsibilities, support and exit.

For
Owners, general managers and investment approvers
After reading
The proposal can be compared by outcome, dependency and responsibility, not just by screens.
Open guide
05Domain, security and integrations

Technical guide

The minimum technical contract for publishing, connecting providers, protecting data and keeping a verifiable exit.

For
Technical provider, IT, data protection and operations
After reading
Every dependency has an owner, environment, credential, test and rollback procedure.
Open guide

Common contract

Eight topics that must have an owner.

The guides add role-specific detail. This map makes the shared implementation questions visible first.

Eight topics that must have an owner.
TopicRestaurant responsibilityLogic2B responsibilityTo agree in the proposal
MigrationProvide sources and validate the resultAssess, transform and document agreed dataVolume, cut-off, history and acceptance
DataDefine purpose, access and retentionImplement agreed controls and exportFields, retention, backups and hosting
Domain / DNSConfirm ownership and authorised accessPrepare records, validation and rollbackChange window and ongoing management
PaymentsApprove provider, terms and exceptionsConnect and test only when contractedProvider, fees, refunds and reconciliation
GDPRDefine lawful purpose and internal proceduresApply the agreed technical and processor scopeRoles, retention, rights and incidents
ExitRequest export and confirm closureDeliver, revoke and delete as agreedFormat, timing, assistance and verification
SupportUse the channel and provide incident contextRespond within the approved service scopeHours, priority, SLA and maintenance
RolesName business, content and access ownersName implementation and technical ownersDecision, escalation and acceptance matrix

From reading to evidence

Take the next step when you are ready.

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Take a look

From your website to a table.

A short look at the guest experience and the day on the floor.

  1. 01Your website
  2. 02The booking
  3. 03The floor
  4. 04Your next step

4 steps · 2 minutes · sample restaurant

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